FAQ

If you live in the Primorje-Gorski Kotar County:

A referral for a psychiatric examination should be obtained from the general practitioner. Make an appointment directly with the head of the selected therapy program.

If you live in other parts of Croatia:

All Croatian citizens, CHIF-insured persons or with other insurance companies can be treated at the Insula County Hospital. It is best to arrange your arrival for treatment directly with the head of the program and come with a referral from a general practitioner.

If you are a foreign national:

Foreign citizens can also be treated at Insula County Hospital. Admission is granted with a referral for hospital treatment from a general practitioner (e.g. from a tourist clinic). Medical expenses can be covered by foreign insurance or a natural person.

To stay in the ward, the patient needs:

• personal hygiene products (toothbrush and toothpaste, shampoo…)
• underwear
• slippers (without laces) and/or sneakers
• pajamas
• towels (2 hand, 2 bath)
• sweatpants or other daytime wear
• if you bring food, it must be in original packaging only!

Restricted use:

• objects that can injure anyone – glass objects, belts, scissors, nail tools and accessories, sharpeners, compasses and similar sharp objects, various shoelaces and straps, lighters and matches
• mobile phones
• valuable items (handed over during admission)

The use of mobile phones and personal computers is agreed upon with the head of the department in accordance with the treatment program.

A referral for a psychiatric examination should be obtained from the general practitioner. Outpatient therapy programs are best arranged directly with the selected psychiatrist.

Often people in need of psychological help do not acknowledge or recognize their own problems which significantly affect them and, of course, those around them. That is why they do not seek help, and even worse, refuse to see a doctor, and as a result the problems remain or even worsen.

In that case, you can seek advice from a general practitioner, contact social services or in an acute violent situation, call the police and emergency service.

A person may be forcibly detained in a hospital if a psychiatrist assesses that they pose a danger to one's own or someone else's life and health. The issue of possible forced placement in treatment in a psychiatric institution is jointly resolved by legal and medical services.

Insula County Hospital’s patients have limited access to the Internet, and complete or limited access to the mobile phone, depending on the patient's medical assessment and condition.

At Insula County Hospital there is a possibility to accommodate families and loved ones for a multi-day stay.

Stationary patients of the Hospital, based on the doctor's assessment, undergo psychodiagnostic assessment, neurological examination (EEG, polysomnography, evoked potentials), internal examination (X-ray, ECG, Holter, ultrasound) and laboratory blood tests.